Say hi

A human actually reads this

Question about an order, a gift deadline, or whether something is food-safe? Ask away.

  • hello@meltnook.com
  • Mon–Fri, 9am–6pm ET
  • We reply within one business day

hello@meltnook.com adresine yazın; bir iş günü içinde bot değil, gerçek bir insan yanıtlasın.

Bir siparişle ilgiliyse sipariş numaranızı, hasarlı gelen bir ürün varsa bir de fotoğrafını eklemeniz işimizi hızlandırır.

Before you write

The quick answers

Still unsure about something? Write to us — a human replies within one business day.

Ask us anything

Tracking lands in your inbox the moment it ships. If it's been more than 5 days, write to us and we'll chase it.

Yes, if the parcel hasn't left the studio. Message us with your order number as soon as you can.